Privacy Policy

1. Information We Collect

We collect the following categories of information:

2. How We Use Your Information

We use collected information to:

1. Provide and operate the Services, including verifying NFT ownership and granting access to digital content and AI courses.
2. Improve the Services and enhance user experience.
3. Communicate updates, announcements, and promotional offers.
4. Comply with legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
5. Prevent unauthorized access, fraud, and other malicious activity.

3. Legal Basis for Processing (Where Applicable)

For users in jurisdictions with data protection laws (e.g., GDPR), our legal bases include:

• Performance of a contract (NFT ownership and access rights).
• Compliance with legal obligations (AML/KYC requirements).
• Legitimate interests in maintaining platform security and improving services.
• Your consent for marketing communications (which you may withdraw at any time).

4. How We Share Your Information

We do not sell your personal information. Information may be shared in the following circumstances:

1. Service Providers: Third-party providers assisting with analytics, blockchain transactions, hosting, or marketing.
2. Legal Compliance: When required by law, regulation, or governmental request.
3. Business Transfers: In connection with mergers, acquisitions, or corporate restructuring.
4. Public Blockchain: Transaction and NFT ownership data is publicly visible by design.

5. Cookies and Tracking

We use cookies and similar technologies to analyze usage, improve performance, and customize content. You may manage or disable cookies via your browser settings, though some features of the Services may not function correctly if disabled.

6. Data Security

We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Important: Despite these measures, blockchain transactions are inherently irreversible, and no system is entirely secure. LUNO is not responsible for loss of digital assets due to user negligence or wallet compromise.

7. Data Retention

We retain personal data only for as long as necessary to provide the Services, comply with legal obligations, enforce agreements, or resolve disputes. Blockchain transaction data may remain publicly accessible indefinitely by design.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal information.
• Correct or update inaccurate data.
• Request deletion of personal information (subject to legal obligations and blockchain limitations).
• Withdraw consent for marketing communications.

To exercise your rights, contact support@luno-group.app.

9. Children's Privacy

The Services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it.

10. International Users

The Services are provided globally. By using the Services, you consent to transfer and processing of your data to jurisdictions that may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with the "Effective Date" updated. Continued use of the Services constitutes acceptance of the updated Privacy Policy.